Returns & Exchanges
At VOTAGOO, we want you to be completely satisfied with your purchase. If your fashion items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all VOTAGOO tags attached. Ensure the garments are unworn, unwashed, and in original condition.
Print and Attach Label
Download and print the prepaid shipping label provided through the portal and securely attach it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location. Once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing